What’s Your Blindspot?

By |May 21st, 2014|

Self awareness is the first step to becoming a better leader. It’s also the first step in mitigating your shortcomings and building better personal and professional relationships. This article synthesizes what the author calls “brain type” by behavior and provides a cheat sheet of each type’s strengths, weaknesses and blindspots. Though none of us follow a singular behavioral pattern, this is an entertaining general refresher on how it is […]

Comfort Zone = Perspective Killer

By |May 20th, 2014|

Interesting idea for an app to build empathy – an important component of perspective. Don’t know how successful the app in particular would be, but I get the point and the purpose. We all benefit from challenging ourselves, our ideas and ways of thinking to learn and relate. Self awareness creates better communication which leads to better relationships and stronger organizations.


Organizations like the individuals that run them, can also […]

Kevin Durant: Leadership with Heart

By |May 8th, 2014|

If you haven’t already, check out NBA MVP Kevin Durant’s acceptance speech. It’s a little long, but worth what I thought was an inspiring refresher in leadership. Instead of using the platform to self congratulate, Durant took the opportunity to recognize his team – each individual’s impact on him, honor his journey and others who helped him along the way. Even the naysayers were thanked. The combination of gratitude, […]

The Why and How Business is Personal

By |May 7th, 2014|

A thoughtful articulation of one of the tenets of Macresco’s philosophy as well as the relationship between communication, culture and performance. 

Business Good = Good Business

By |May 2nd, 2014|

To end the week on a positive note, I am pleased to see Barry-Wehmiller @barrywehmiller recognized as one of Inc’s 25 most audacious companies. #Audacious The basis of its audacity? It dares to treat employees like human beings, eschews the idea of “managing” people and defines leadership as a responsibility to “steward” those in your care. This organization’s financial success proves the value of their altruistic approach to business governance […]

3 Lessons From Starbucks Standard Work

By |April 30th, 2014|

Like many tortured souls in my line of work, I frequently enter places of business and during whatever wait there is, reimagine different elements of the operation from the layout and processes, to the product array, delivery mechanism and related possible revenue streams that would improve the customer experience, culture and / or profit.


This activity comes as second nature to me and so I can run through scenarios quickly. […]

Your Customers Are Already Doing R&D

By |April 25th, 2014|

Lego is an excellent example of the huge value that can come from customer insight. Embracing their customers’ sometimes unconventional use of the blocks is in part what led to the company refining its business model and experiencing a significant resurgence. Reminds me of my favorite unconventional uses of Lego blocks – creating plant layouts. The guys at Sur Seal have had great success testing out theories while playing strategizing […]

Practicing At Failure Is A Good Thing

By |April 24th, 2014|

Interesting perspective on the value of taking planned risks as a means of building an organization’s capacity for change. A business that can stomach failure is better prepared to face and manage the change it won’t always be able to see coming. Even better than that, this kind of company will be less afraid to consider change on a day to day basis which will naturally give rise to […]

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