Productivity

You Can’t Incentive Your Way Out Of Performance Pain

I get the idea behind incentive plans –reward employees for extra effort related to achieving some sort of organizational goal. Typically one that has been hard to come by.

 

Sometimes they work.

 

When expectations are VERY clear.
When the goal isn’t too complex.
When employees have enough autonomy to affect ANY issues in their path that impede performance.

 

 

Most of the time they don’t.

 

First, because the issues incentive programs are intended to fix, aren’t […]

Speaking At Lean Systems Summit

 If you’re interested in learning more about why Continuous Improvement doesn’t stick (and getting it to) check out my session at the Lean Systems Summit: Conflict Is The Root Of All Waste

 

I’ll be speaking on August 8th and would love to meet up if you plan on attending. 

 

Check out the event overview here.

 

Check out the post event comments and presentation here.

 

 

 

5 Characteristics of High Performing Workplaces

As featured in the June 2014 issue of Effective Flow Magazine: 

 

 

 

It’s the elusive goal behind every Continuous Improvement initiative: Every organization wants to become a high performing workplace. But what does this entail? How does one go about achieving it? How long does it take? I’ve spent my career answering these questions.

 

I have read countless tomes on the subject of business success and how to achieve it, benefited from […]

Funding for Employee Training

If budget prevented you from attending our last Fundamentals of Change workshop good news: For qualified organizations, the Massachusetts Executive Office of Labor and Workforce Development (EOLWD) will grant up to half the cost of this training through their Express program.The EOLWD believes in FCC’s impact on the leadership and team building skills necessary to drive change and performance. Approved companies could get funding to kick off training in […]

3 Lessons From Starbucks Standard Work

Like many tortured souls in my line of work, I frequently enter places of business and during whatever wait there is, reimagine different elements of the operation from the layout and processes, to the product array, delivery mechanism and related possible revenue streams that would improve the customer experience, culture and / or profit.

 

This activity comes as second nature to me and so I can run through scenarios quickly. […]

Poor Performance Is Often About Poor Process

Cuts in headcount are too often made with short term goals in mind. Somehow those with traditional management views consider this among the easier tacts to take when looking at cutting costs. I will grant them that it is one of the faster solutions in that regard. I would hope that these layoffs represent a last resort for Levis Strauss. I imagine that if they are truly experiencing a […]

Getting Past Lean’s Bad Rap

For better or worse, organizations that experience performance pain tend to feel the burn most acutely in Operations. Macresco is often brought in to assess the damage and charged with conceiving of the “Lean” remedy executive management (misguidedly) believes will put an end to their troubles. It is at this point where my uphill battle begins. I’m either battling leadership on the purpose and application of Lean or management […]


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