Waste

Your Business is Hemorrhaging and You Don’t Even Know It

There’s an interesting read in this month’s Harvard Business Review (HBR): The Hidden Cost of Inconsistent Decision Making. The article explores the implications of variation in employee judgment and specifically, how to solve for that variation. In essence, the article was about Mura – the Japanese term meaning waste of unevenness / variation.

 

Like many of my clients, the organization featured in the article hadn’t previously considered the impact inconsistency […]

Maximizing Business Performance

Last night I spoke at the Armenian Business Networking summer event on Maximizing Workplace Performance, how behavior, not just product or process is the predictor of business success. Whether you are a large business or startup the fundamentals of how to engage people are the same.
 

To download a copy of the presentation click here

Waste Hiding in Plain Sight

If you’re in the Chelmsford area tomorrow, I’ll be presenting my thoughts on how conflict creates waste in the organization and how that – not just process – is ultimately what derails performance.The ASQ Merrimack is hosting the event. Check it out HERE. 

Conflict is the Root of All Waste

Earlier this month, I was a speaker at the Lean Systems Summit in Portland, Maine. The focus of my presentation was conflict – namely that it’s existence is what drives waste. Though I’ve shared a link to my PowerPoint, it was mostly a guide to help focus listeners around key ideas and feels a little bare without my narrative. So, below is an overview of the talk’s main points.

 

The Pursuit […]

Speaking At Lean Systems Summit

 If you’re interested in learning more about why Continuous Improvement doesn’t stick (and getting it to) check out my session at the Lean Systems Summit: Conflict Is The Root Of All Waste

 

I’ll be speaking on August 8th and would love to meet up if you plan on attending. 

 

Check out the event overview here.

 

Check out the post event comments and presentation here.

 

 

 

Poor Performance Is Often About Poor Process

Cuts in headcount are too often made with short term goals in mind. Somehow those with traditional management views consider this among the easier tacts to take when looking at cutting costs. I will grant them that it is one of the faster solutions in that regard. I would hope that these layoffs represent a last resort for Levis Strauss. I imagine that if they are truly experiencing a […]


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