Recently I spoke at the AME conference in Boston and presented Conflict is the Root of All Waste - Continuous Improvement doesn’t stick. The conference brings together people interested in Lean and continuous improvement from over 50 countries and is considered the largest lean conference in the world. In addition to exploring conflict, how we deal with it and how it inhibits our change efforts, we also took a deeper look [...]
Last night I spoke at the Armenian Business Networking summer event on Maximizing Workplace Performance, how behavior, not just product or process is the predictor of business success. Whether you are a large business or startup the fundamentals of how to engage people are the same. To download a copy of the presentation click here [download id="6542"]
Earlier this month, I was a speaker at the Lean Systems Summit in Portland, Maine. The focus of my presentation was conflict – namely that its existence is what drives waste. Though I’ve shared a link to my PowerPoint, it was mostly a guide to help focus listeners around key ideas and feels a little bare without my narrative. So, below is an overview of the talk’s main points. [...]
