Oftentimes my efforts to help client organizations improve performance involves assessing the impact of their culture on productivity. For example, despite the fact that many of our days are over stuffed with appointments and conference calls, we don’t typically feel like we’re getting enough done or doing enough well. This article from HBR sheds some light on why that is.
A thoughtful articulation of one of the tenets of Macresco’s philosophy as well as the relationship between communication, culture and performance.
Lean and Six Sigma methodologies both hinge on getting to the root cause of an issue as a means of addressing performance. Generally speaking, this approach reveals significant opportunities to improve productivity by way of more streamlined processes. Sooner or later, however, the same issues Continuous Improvement (CI) initiatives were implemented to fix, crop up again. I believe it is because the true root cause driving this operational pain isn’t [...]
