If you’re in the Chelmsford area tomorrow, I’ll be presenting my thoughts on how conflict creates waste in the organization and how that – not just process – is ultimately what derails performance.The ASQ Merrimack is hosting the event. Check it out HERE.
Waste Hiding in Plain Sight
By Scott Gauvin|Change Management, Continuous Improvement, Employee Engagement, Lean / Six Sigma, Performance, Waste|
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