Organizational Development

Yes, but What do Values Have to do with Lean?

I was recently engaged by a VP of Operations to help him make the case for Lean to executive leadership. To that end, I was also tasked with convincing the CEO to revisit (and maybe refine) the organization’s values, purpose, goals. My recommendation was that an airtight business orientation would be essential to driving the organizational alignment necessary for Lean to flourish.

 

While I waited for my meeting to start, […]

You Can’t Incentive Your Way Out Of Performance Pain

I get the idea behind incentive plans –reward employees for extra effort related to achieving some sort of organizational goal. Typically one that has been hard to come by.

 

Sometimes they work.

 

When expectations are VERY clear.
When the goal isn’t too complex.
When employees have enough autonomy to affect ANY issues in their path that impede performance.

 

 

Most of the time they don’t.

 

First, because the issues incentive programs are intended to fix, aren’t […]

Waste Hiding in Plain Sight

If you’re in the Chelmsford area tomorrow, I’ll be presenting my thoughts on how conflict creates waste in the organization and how that – not just process – is ultimately what derails performance.The ASQ Merrimack is hosting the event. Check it out HERE. 

Behavior – Not Just Process

I had the good fortune of attending and presenting at AME’s annual conference in Jacksonville last week. As is custom, the event provided a myriad of learning opportunities that I am pleased to say included more emphasis on how organizational culture impacts Continuous Improvement. I think more education, case studies and opportunities to explore the complex people side of the Continuous Improvement equation will have a huge impact on […]

What is Tribal Culture?

If you’re at #AMEJAX, I’ll be co-presenting with Deirdre Gruendler, senior consultant and director of the CultureSync Academy Friday, November 14, 2014 at 8:00 am. Stop by to say hello and check out our session: Building a Tribe that Excels to learn more about the ways culture impacts performance.

Baby steps to big change

Insight on common attitudes towards change to keep in mind as you aim to introduce new processes, technology, management, personnel, wellness habits, etc. into your organization. The article warns that what makes short-term change appealing can also be its downfall. But for those struggling with getting people to take to change at all, pilot (short term) programs may be enough of a carrot to get the resistant moving. 

 

The key, […]

By |October 8th, 2014|Change Management|

What Safety Incidents Say About Your Organization

An organization’s record of safety incidents represents more than a measure of how cautious its employees are in high risk environments or with high risk materials. This metric also directly corresponds to an organization’s values, management philosophy and priorities, employee engagement and culture as well as productivity (cost, quality, delivery) issues.

 

Isolated incidents aside, the recurrence of unsafe practices is not simply a story of individual or human error specifically. […]

Speaking At Lean Systems Summit

 If you’re interested in learning more about why Continuous Improvement doesn’t stick (and getting it to) check out my session at the Lean Systems Summit: Conflict Is The Root Of All Waste

 

I’ll be speaking on August 8th and would love to meet up if you plan on attending. 

 

Check out the event overview here.

 

Check out the post event comments and presentation here.

 

 

 


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