Change Management

Waste Hiding in Plain Sight

If you’re in the Chelmsford area tomorrow, I’ll be presenting my thoughts on how conflict creates waste in the organization and how that – not just process – is ultimately what derails performance.The ASQ Merrimack is hosting the event. Check it out HERE. 

Behavior – Not Just Process

I had the good fortune of attending and presenting at AME’s annual conference in Jacksonville last week. As is custom, the event provided a myriad of learning opportunities that I am pleased to say included more emphasis on how organizational culture impacts Continuous Improvement. I think more education, case studies and opportunities to explore the complex people side of the Continuous Improvement equation will have a huge impact on […]

Baby steps to big change

Insight on common attitudes towards change to keep in mind as you aim to introduce new processes, technology, management, personnel, wellness habits, etc. into your organization. The article warns that what makes short-term change appealing can also be its downfall. But for those struggling with getting people to take to change at all, pilot (short term) programs may be enough of a carrot to get the resistant moving. 

 

The key, […]

By |October 8th, 2014|Change Management|

Funding for Employee Training

If budget prevented you from attending our last Fundamentals of Change workshop good news: For qualified organizations, the Massachusetts Executive Office of Labor and Workforce Development (EOLWD) will grant up to half the cost of this training through their Express program.The EOLWD believes in FCC’s impact on the leadership and team building skills necessary to drive change and performance. Approved companies could get funding to kick off training in […]

3 Lessons From Starbucks Standard Work

Like many tortured souls in my line of work, I frequently enter places of business and during whatever wait there is, reimagine different elements of the operation from the layout and processes, to the product array, delivery mechanism and related possible revenue streams that would improve the customer experience, culture and / or profit.

 

This activity comes as second nature to me and so I can run through scenarios quickly. […]

Practicing At Failure Is A Good Thing

Interesting perspective on the value of taking planned risks as a means of building an organization’s capacity for change. A business that can stomach failure is better prepared to face and manage the change it won’t always be able to see coming. Even better than that, this kind of company will be less afraid to consider change on a day to day basis which will naturally give rise to […]


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