Last night I spoke at the Armenian Business Networking summer event on Maximizing Workplace Performance, how behavior, not just product or process is the predictor of business success. Whether you are a large business or startup the fundamentals of how to engage people are the same. To download a copy of the presentation click here [download id="6542"]
If you’re in the Chelmsford area tomorrow, I’ll be presenting my thoughts on how conflict creates waste in the organization and how that – not just process – is ultimately what derails performance.The ASQ Merrimack is hosting the event. Check it out HERE.
I had the good fortune of attending and presenting at AME’s annual conference in Jacksonville last week. As is custom, the event provided a myriad of learning opportunities that I am pleased to say included more emphasis on how organizational culture impacts Continuous Improvement. I think more education, case studies and opportunities to explore the complex people side of the Continuous Improvement equation will have a huge impact on future [...]
If you’re at #AMEJAX, I’ll be co-presenting with Deirdre Gruendler, senior consultant and director of the CultureSync Academy Friday, November 14, 2014 at 8:00 am. Stop by to say hello and check out our session: Building a Tribe that Excels to learn more about the ways culture impacts performance.
Insight on common attitudes towards change to keep in mind as you aim to introduce new processes, technology, management, personnel, wellness habits, etc. into your organization. The article warns that what makes short-term change appealing can also be its downfall. But for those struggling with getting people to take to change at all, pilot (short term) programs may be enough of a carrot to get the resistant moving. The [...]
Interesting article from Harvard Business School on creating value versus the more common occurance of claiming value. Leaders that are looking to cultivate this skill in their organizations would benefit by having some fundamentals in place. First, they need to ensure that the purpose, core values and strategic goals of their companies are also value oriented. As the article states, “…Companies that make their purpose just about profit often do [...]
Earlier this month, I was a speaker at the Lean Systems Summit in Portland, Maine. The focus of my presentation was conflict – namely that its existence is what drives waste. Though I’ve shared a link to my PowerPoint, it was mostly a guide to help focus listeners around key ideas and feels a little bare without my narrative. So, below is an overview of the talk’s main points. [...]
An organization’s record of safety incidents represents more than a measure of how cautious its employees are in high risk environments or with high risk materials. This metric also directly corresponds to an organization’s values, management philosophy and priorities, employee engagement and culture as well as productivity (cost, quality, delivery) issues. Isolated incidents aside, the recurrence of unsafe practices is not simply a story of individual or human error [...]
