Productivity

Poor Performance Is Often About Poor Process

Cuts in headcount are too often made with short term goals in mind. Somehow those with traditional management views consider this among the easier tacts to take when looking at cutting costs. I will grant them that it is one of the faster solutions in that regard. I would hope that these layoffs represent a last resort for Levis Strauss. I imagine that if they are truly experiencing a […]

By |Business Model, Culture, Employee Engagement, Lean / Six Sigma, Process Optimization, Productivity, Service Operations, Waste|
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Getting Past Lean’s Bad Rap

For better or worse, organizations that experience performance pain tend to feel the burn most acutely in Operations. Macresco is often brought in to assess the damage and charged with conceiving of the “Lean” remedy executive management (misguidedly) believes will put an end to their troubles. It is at this point where my uphill battle begins. I’m either battling leadership on the purpose and application of Lean or management […]

By |Employee Engagement, Lean / Six Sigma, Operations, Performance, Process Optimization, Productivity|
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